1. Retailer identification
The website https://shop.mealli.it and its content and services are provided by GIUSEPPE MEALLI S.r.l., Borgo SS. Apostoli, 16/r - 50123 Firenze, ITALY, registered at Registro Imprese di Firenze under number 02146680489.
2. Application of the terms and conditions
An order placed by the Customer implies they accept all the present terms and conditions.
3. Validity of our offers
The items displayed on the site are available until depletion of stocks. In the event of debit or payment of an order for an item which is unavailable, GIUSEPPE MEALLI S.r.l. shall offer the Customer a credit note or refund within 15 days. GIUSEPPE MEALLI S.r.l. shall send an e-mail to any Customer who has placed an order for an item which is unavailable.
4. Presentation of products.
All products for sale are described and presented as accurately as possible. However, GIUSEPPE MEALLI S.r.l. cannot be held responsible for any errors or omissions which may occur in this presentation. The pictures supporting the product information are non-contractual.
5. Price of the products.
Prices are in EUROS (€) inclusive of VAT. The VAT amount is indicated when the Customer selects a product. We reserve ourselves the right to change prices if there is a change in the rate of VAT, these changes may be passed on in the price of the items without previously informing the customer. GIUSEPPE MEALLI S.r.l. reserves itself the right to change its prices at any time but products are invoiced at the price applicable when the order is registered.
6. Order and Secure payment.
Payment
The customer validates their order as noted above. This validation means you accept the present Terms and Conditions. The customer interested by an article visible on the site https://shop.mealli.it follows this process to place his order. After having clicked on the icon “Confirm” and after having checked the characteristics of their order (color, amount, size, price, etc…), the customer validates the choice of one or more selected products by a click. If the customer benefits from a coupon, he/she should enter the code that was previously attributed to him/her in the space provided. For his first order, the customer has a form to be filled in containing the following information: title, first name, surname, complete delivery address, email, date of birth, and phone number. The customer creates his/ her password at this time. After having validated their payment method, the customer validates definitively and irreversibly his/her order with the following consequences.
Payment default
GIUSEPPE MEALLI S.r.l. reserves itself the right to refuse to carry out a delivery or to honor an order placed by a consumer that has not totally or partially paid a preceding order or with whom a payment dispute is being handled.
PaymentVerifications.
GIUSEPPE MEALLI S.r.l. controls all the orders that have been validated on the site. These controls aim to protect GIUSEPPE MEALLI S.r.l. from abusive practices operated by a fraudster. Our services might ask you to provide additional information to unblock your order: proof of housing or of a debit card in your name, or proof of housing in the name of the person indicated for the delivery address, etc... These requests will be made by email: For an order for which the delivery address is different from the billing address - For new customers or any customer who has never previously had their account verified.
7. Payment security.
In order to ensure secure payments, GIUSEPPE MEALLI S.r.l. uses the secure payment service provided by PAYPAL. This service utilizes the SSL security standard. Confidential data are encrypted and sent directly to the PAYPAL server without passing through the physical GIUSEPPE MEALLI S.r.l. server.
8. Sign up /Sign in.
All customers who have already made a purchase at https://shop.mealli.it can choose a password which, for subsequent orders, means that they are not required to complete the required forms again. The Customer who has already subscribed is recognized on the site as being a customer at https://shop.mealli.it. The customer's password is strictly confidential and personal. It must never be divulged to a third party. In the event the customer has lost or has forgotten his/her password, he/she should contact customer service at this address mealli@mealli.it and a new password will be issued within 48 hours to replace the previous one. In order to facilitate the identification of the Customer by provision of both the e-mail address and password, the Customer expressly authorizes GIUSEPPE MEALLI S.r.l. to place a "Cookie" on the customer's computer with the sole purpose of facilitating the above-mentioned identification.
9. Money-Back guarantee.
All items purchased at https://shop.mealli.it may be exchanged, free of charge, for another size or a refund. The cooling off period, during which the customer can exchange the product or utilize their right of withdrawal, is 14 days from the date the item(s) are received. Items have to be sending back at your own cost at: GIUSEPPE MEALLI S.r.l., Borgo SS. Apostoli, 16/r - 50123 Firenze, ITALY.
10. Processing consignments not delivered by our transport partner.
Consignments returned by the transporter with the following remark: Undeliverable. Once we have received and accepted your consignment, GIUSEPPE MEALLI S.r.l. will contact the customer in order to send the order if the product is still available or to offer a refund if the customer prefers so. GIUSEPPE MEALLI S.r.l. reserves itself the right to offer a refund for the order and not to re-ship it in the event several Undeliverables have been identified.
11. Orders not delivered by our carrier
If the order is returned by our carrier because the adress is incorrect, GIUSEPPE MEALLI S.r.l. will call you and send you the order back at a correct adress or will propose you a refund.
12. Responsibility
For all stages, from access to the site, browsing, filling in forms, placing an order, delivering items or any other service, GIUSEPPE MEALLI S.r.l. only has an obligation for due care. Therefore, GIUSEPPE MEALLI S.r.l. cannot be held responsible for any inconvenience or damages arising from the use of the Internet and completely outside the diligence and precautions taken by GIUSEPPE MEALLI S.r.l.. In particular, GIUSEPPE MEALLI S.r.l. cannot be held responsible for any disruption in provision of the service, or any external intrusion or presence of a computer virus. Similarly, any event which qualifies as force majeure in the legal sense by the Italian Court of Appeals fully exonerates GIUSEPPE MEALLI S.r.l. from all responsibility.
13. Intellectual property
All elements on the https://shop.mealli.it site, visual or audio, including the underlying technology, are protected by copyright, brand and patent law. They remain the exclusive property of GIUSEPPE MEALLI S.r.l. using in particular framing, deep-linking, in-line linking or any other deep linking technology is strictly prohibited. In all events, any link, even authorized, must be removed when requested by GIUSEPPE MEALLI S.r.l..
14. Privacy policy
Privacy should be an important consideration when making decisions about purchasing on line. We promise responsible handling of sensitive customer information, and the following details our policy regarding the information we collect from our customers and what we do with it. By using our website, you are agreeing to the terms of this privacy policy.
Information Collection and Use
GIUSEPPE MEALLI S.r.l. is the sole owner of the information collected on https://shop.mealli.it. The information is used entirely and only by us, except in cases where we use third party agents to perform certain functions for us, such as credit card processing, delivering packages, fulfilling orders or analyzing data. In those cases, we provide only the information necessary for the performance of those specific functions. We will not sell, share or rent this information to any other entity for any reason. We use the information you give us to personalize the service to individual needs, to service customer requests, to respond to customer queries and other communications, and to improve our service generally.
Other than as set out above, you will receive notice when information about you might be used for any other purpose or go to any other third parties, and you will have an opportunity to choose not to share the information.
Cookies
A cookie is a piece of data transferred by us to your hard drive which allows our system to recognize your browser on subsequent visits to our site. This enables you to enter the site without the necessity of logging on. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information while on our site. If a user rejects the cookie, he or she may still use our site.
Log Files
We use IP addresses to analyze trends, administer the site, track each user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Email Communication
We send registered customers of https://shop.mealli.it occasional emails with information and updates about our products and events.
15. Choice of Law
By visiting https://shop.mealli.it you agree that the laws of the State of Italy, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and GIUSEPPE MEALLI S.r.l.. Any disputes arising between you and GIUSEPPE MEALLI S.r.l. shall be settled and determined in Firenze, Italy in any court having jurisdiction thereof. By visiting https://shop.mealli.it you irrevocably submit to the jurisdiction of any of said courts for purposes of resolving such disputes and waive any claims or defense of inconvenient forum or lack of personal jurisdiction.